Certain brands that Flex Fitness Equipment sells within our product range; Have their own service team. For the following brands; Please submit your warranty request directly via links provided.
CONCEPT2
If you own a Concept2 product, please submit your warranty directly via this link: Click here. You will find the Service Request, Warranty Information and Product Manuals.
REJUVENEX
If you own a Rejuvenex product, Please submit your service request via this link: Click here.
MATRIX, VISION, HORIZON, TEMP & JOHNSON
If you own one of the following brands: Matrix, Vision, Horizon, Tempo and Johnsons. Please submit your service request via this link: Click here.
PRO-FORM OR NORDIC TRACK
If you own a Pro-Form or NordicTrack product, please submit your warranty directly via this link: Click here. You can also call them on 1800 993 770 or 02 8811 2200.
YORK FITNESS
If you own a York Fitness product, please submit your warranty directly via this link: Click here.
ALL OTHER BRANDS & PRODUCTS (Armortech, Airmill, Go30, FFITTECH, etc.)
For service enquiries: One of our service technicians will be in contact with you. Please allow 1-3 business days for a response, and ensure all the information is given in order for us to action the request as soon as possible.
Please fill out form Below to lodge your warranty claim.
Please ensure to attach and include:
- A photo, and/or video, of the faulty item
- Your availability over the next few days
- Please ensure to attach an Invoice: proof of purchase for warranty requests.
For information on Warranty, please check our Warranty Page. Thank you for your time & understanding.
