Service Enquiry

 

Please complete the Service Request form at the bottom of this page, and one of our service technicians will be in contact with you.
Please allow 1-3 business days for a response, and ensure all the information is given in order for us to action the request as soon as possible.

Please ensure to attach and include:

1. A photo, and/or video, of the faulty item
2. Your availability over the next few days
3. Please ensure to attach an Invoice: proof of purchase for warranty requests.
 

Certain brands that Flex Fitness Equipment sells within our product range; Have their own service team. 
For the following brands; Please submit your warranty request directly via links provided.
 
If you own one of the following brands: Matrix, Vision, Horizon, Tempo and Johnsons.

Please submit your service request via this link: Click here
If you own a Concept2 Product.

Please submit your warranty directly via this link: Click here

You will find the Service Request, Warranty Information and Product Manuals.
If you own a Pro-Form or NordicTrack Product.

Please submit your warranty directly via this link: Click here

Phone: 1800 993 770
02 8811 2200
If you own a York Fitness Product.

Please submit your warranty directly via this link: Click here

FOR ALL OTHER BRANDS & PRODUCTS
Armortech, Airmill, OMA, Strength Master, GO30, Fitlux, FFITTECH, etc..

Please complete the form below & our service team will be in contact with you asap.

For information on Warranty, please check our Warranty Page.
Thank you for your time & understanding.

Flex - Service Enquiry Form

Please complete the Service Request form below and one of our service technicians will be in contact with you as soon as possible.

Please ensure that you attach a photo, and/or video, of the faulty item to the form as well as your availability over the next few days.

Please provide a Address.

Follow Us